Privacy Policy
Last updated: January 1, 2024
Introduction
AutoWay Car Rental ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when using our services:
- Name and contact information (email, phone, address)
- Driver's license information
- Payment and billing information
- Booking and rental history
- Communications with our support team
Automatically Collected Information
When you access our website, we may automatically collect certain information: device information, IP address, browser type, pages visited, and time spent on pages.
How We Use Your Information
- Process and manage your vehicle reservations
- Send booking confirmations and updates
- Process payments and refunds
- Provide customer support
- Send promotional communications (with your consent)
- Improve our services and website
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, email services, and analytics providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger or acquisition
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Withdraw consent where applicable
Cookies
We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings. Essential cookies are required for the website to function properly.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Booking records are typically retained for 7 years for legal and tax purposes.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
AutoWay Car Rental
2729 NW 56th ST
Miami, FL 33142
Email: help@autowaycarrental.com
Phone: (305) 633-3066